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Issues which are closed can be reopened.&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/closed.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Closed</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/subtask.gif\" value=\"10000\" title=\"To Do\" data-simple-status=\"{&quot;id&quot;:&quot;10000&quot;,&quot;name&quot;:&quot;To Do&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/subtask.gif&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">To Do</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/subtask.gif\" value=\"10001\" title=\"Done\" data-simple-status=\"{&quot;id&quot;:&quot;10001&quot;,&quot;name&quot;:&quot;Done&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/subtask.gif&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Done</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/document.png\" value=\"10002\" title=\"Offer\" data-simple-status=\"{&quot;id&quot;:&quot;10002&quot;,&quot;name&quot;:&quot;Offer&quot;,&quot;description&quot;:&quot;Making an offer to the Customer&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/document.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Offer</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/information.png\" value=\"10003\" title=\"Analysis\" data-simple-status=\"{&quot;id&quot;:&quot;10003&quot;,&quot;name&quot;:&quot;Analysis&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/information.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Analysis</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/email.png\" value=\"10005\" title=\"Waiting on Customer\" data-simple-status=\"{&quot;id&quot;:&quot;10005&quot;,&quot;name&quot;:&quot;Waiting on Customer&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/email.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Waiting on Customer</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/trash.png\" value=\"10006\" title=\"Stalled\" data-simple-status=\"{&quot;id&quot;:&quot;10006&quot;,&quot;name&quot;:&quot;Stalled&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/trash.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Stalled</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/up.png\" value=\"10007\" title=\"Being Delivered\" data-simple-status=\"{&quot;id&quot;:&quot;10007&quot;,&quot;name&quot;:&quot;Being Delivered&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/up.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Being Delivered</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/open.png\" value=\"10008\" title=\"New\" data-simple-status=\"{&quot;id&quot;:&quot;10008&quot;,&quot;name&quot;:&quot;New&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/open.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">New</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/information.png\" value=\"10009\" title=\"Actions Needed\" data-simple-status=\"{&quot;id&quot;:&quot;10009&quot;,&quot;name&quot;:&quot;Actions Needed&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/information.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Actions Needed</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/closed.png\" value=\"10010\" title=\"Complete\" data-simple-status=\"{&quot;id&quot;:&quot;10010&quot;,&quot;name&quot;:&quot;Complete&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/closed.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Complete</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10019\" title=\"Planning\" data-simple-status=\"{&quot;id&quot;:&quot;10019&quot;,&quot;name&quot;:&quot;Planning&quot;,&quot;description&quot;:&quot;Planning of the idea&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Planning</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10020\" title=\"Research\" data-simple-status=\"{&quot;id&quot;:&quot;10020&quot;,&quot;name&quot;:&quot;Research&quot;,&quot;description&quot;:&quot;Research of the idea&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Research</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10021\" title=\"Organising\" data-simple-status=\"{&quot;id&quot;:&quot;10021&quot;,&quot;name&quot;:&quot;Organising&quot;,&quot;description&quot;:&quot;Arranging meetings/events via emails, awaiting for response&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Organising</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10022\" title=\"Implementation\" data-simple-status=\"{&quot;id&quot;:&quot;10022&quot;,&quot;name&quot;:&quot;Implementation&quot;,&quot;description&quot;:&quot;Meeting, event, configuration, coding etc&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Implementation</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10023\" title=\"Realised\" data-simple-status=\"{&quot;id&quot;:&quot;10023&quot;,&quot;name&quot;:&quot;Realised&quot;,&quot;description&quot;:&quot;Idea has been implemented&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Realised</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/status_generic.gif\" value=\"10024\" title=\"Waiting for Support\" data-simple-status=\"{&quot;id&quot;:&quot;10024&quot;,&quot;name&quot;:&quot;Waiting for Support&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/status_generic.gif&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Waiting for Support</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/status_generic.gif\" value=\"10025\" title=\"Waiting for Customer\" data-simple-status=\"{&quot;id&quot;:&quot;10025&quot;,&quot;name&quot;:&quot;Waiting for Customer&quot;,&quot;description&quot;:&quot;This was auto-generated by JIRA Service Desk during workflow import&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/status_generic.gif&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:1,&quot;key&quot;:&quot;undefined&quot;,&quot;colorName&quot;:&quot;medium-gray&quot;}}\">Waiting for Customer</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/status_generic.gif\" value=\"10026\" title=\"Waiting for Triage\" data-simple-status=\"{&quot;id&quot;:&quot;10026&quot;,&quot;name&quot;:&quot;Waiting for Triage&quot;,&quot;description&quot;:&quot;This was auto-generated by JIRA Service Desk during workflow import&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/status_generic.gif&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:1,&quot;key&quot;:&quot;undefined&quot;,&quot;colorName&quot;:&quot;medium-gray&quot;}}\">Waiting for Triage</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10027\" title=\"Waiting for Approval\" data-simple-status=\"{&quot;id&quot;:&quot;10027&quot;,&quot;name&quot;:&quot;Waiting for Approval&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Waiting for Approval</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10029\" title=\"Approved\" data-simple-status=\"{&quot;id&quot;:&quot;10029&quot;,&quot;name&quot;:&quot;Approved&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Approved</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10125\" title=\"Quote Sent\" data-simple-status=\"{&quot;id&quot;:&quot;10125&quot;,&quot;name&quot;:&quot;Quote Sent&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Quote Sent</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10126\" title=\"Invoice sent\" data-simple-status=\"{&quot;id&quot;:&quot;10126&quot;,&quot;name&quot;:&quot;Invoice sent&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Invoice sent</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10127\" title=\"Completed\" data-simple-status=\"{&quot;id&quot;:&quot;10127&quot;,&quot;name&quot;:&quot;Completed&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Completed</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10225\" title=\"Lost Opportunity\" data-simple-status=\"{&quot;id&quot;:&quot;10225&quot;,&quot;name&quot;:&quot;Lost Opportunity&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Lost Opportunity</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10226\" title=\"Other&#39;s Customer\" data-simple-status=\"{&quot;id&quot;:&quot;10226&quot;,&quot;name&quot;:&quot;Other&#39;s Customer&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Other&#39;s Customer</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10227\" title=\"Prospect\" data-simple-status=\"{&quot;id&quot;:&quot;10227&quot;,&quot;name&quot;:&quot;Prospect&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Prospect</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10228\" title=\"Suspect\" data-simple-status=\"{&quot;id&quot;:&quot;10228&quot;,&quot;name&quot;:&quot;Suspect&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Suspect</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10229\" title=\"Confirmed User\" data-simple-status=\"{&quot;id&quot;:&quot;10229&quot;,&quot;name&quot;:&quot;Confirmed User&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Confirmed User</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10230\" title=\"Licenses\" data-simple-status=\"{&quot;id&quot;:&quot;10230&quot;,&quot;name&quot;:&quot;Licenses&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Licenses</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10231\" title=\"Services\" data-simple-status=\"{&quot;id&quot;:&quot;10231&quot;,&quot;name&quot;:&quot;Services&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Services</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10232\" title=\"Licenses and Services\" data-simple-status=\"{&quot;id&quot;:&quot;10232&quot;,&quot;name&quot;:&quot;Licenses and Services&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Licenses and Services</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10233\" title=\"Support Agreement\" data-simple-status=\"{&quot;id&quot;:&quot;10233&quot;,&quot;name&quot;:&quot;Support Agreement&quot;,&quot;description&quot;:&quot;Customer has a Support Agreement&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Support Agreement</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10234\" title=\"Past Customer\" data-simple-status=\"{&quot;id&quot;:&quot;10234&quot;,&quot;name&quot;:&quot;Past Customer&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Past Customer</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10324\" title=\"Blocked\" data-simple-status=\"{&quot;id&quot;:&quot;10324&quot;,&quot;name&quot;:&quot;Blocked&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Blocked</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10424\" title=\"Purchase Products\" data-simple-status=\"{&quot;id&quot;:&quot;10424&quot;,&quot;name&quot;:&quot;Purchase Products&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Purchase Products</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10524\" title=\"Backlog\" data-simple-status=\"{&quot;id&quot;:&quot;10524&quot;,&quot;name&quot;:&quot;Backlog&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Backlog</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/status_generic.gif\" value=\"10725\" title=\"Awaiting approval\" data-simple-status=\"{&quot;id&quot;:&quot;10725&quot;,&quot;name&quot;:&quot;Awaiting approval&quot;,&quot;description&quot;:&quot;This was auto-generated by JIRA Service Desk during workflow import&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/status_generic.gif&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:1,&quot;key&quot;:&quot;undefined&quot;,&quot;colorName&quot;:&quot;medium-gray&quot;}}\">Awaiting approval</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/status_generic.gif\" value=\"10726\" title=\"Rejected\" data-simple-status=\"{&quot;id&quot;:&quot;10726&quot;,&quot;name&quot;:&quot;Rejected&quot;,&quot;description&quot;:&quot;This was auto-generated by JIRA Service Desk during workflow import&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/status_generic.gif&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:1,&quot;key&quot;:&quot;undefined&quot;,&quot;colorName&quot;:&quot;medium-gray&quot;}}\">Rejected</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/status_generic.gif\" value=\"10727\" title=\"Awaiting implementation\" data-simple-status=\"{&quot;id&quot;:&quot;10727&quot;,&quot;name&quot;:&quot;Awaiting implementation&quot;,&quot;description&quot;:&quot;This was auto-generated by JIRA Service Desk during workflow import&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/status_generic.gif&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:1,&quot;key&quot;:&quot;undefined&quot;,&quot;colorName&quot;:&quot;medium-gray&quot;}}\">Awaiting implementation</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10824\" title=\"BAU\" data-simple-status=\"{&quot;id&quot;:&quot;10824&quot;,&quot;name&quot;:&quot;BAU&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">BAU</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10829\" title=\"In Service\" data-simple-status=\"{&quot;id&quot;:&quot;10829&quot;,&quot;name&quot;:&quot;In Service&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">In Service</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10924\" title=\"Follow up 15 days\" data-simple-status=\"{&quot;id&quot;:&quot;10924&quot;,&quot;name&quot;:&quot;Follow up 15 days&quot;,&quot;description&quot;:&quot;Follow up on the evaluation license after 15 days.&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Follow up 15 days</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10925\" title=\"Follow up 25 days\" data-simple-status=\"{&quot;id&quot;:&quot;10925&quot;,&quot;name&quot;:&quot;Follow up 25 days&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Follow up 25 days</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10926\" title=\"First Time Customer\" data-simple-status=\"{&quot;id&quot;:&quot;10926&quot;,&quot;name&quot;:&quot;First Time Customer&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">First Time Customer</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10927\" title=\"Triage\" data-simple-status=\"{&quot;id&quot;:&quot;10927&quot;,&quot;name&quot;:&quot;Triage&quot;,&quot;description&quot;:&quot;Create all the issues based on Marketplace report and sit in this state until triaged.&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Triage</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10928\" title=\"Classified\" data-simple-status=\"{&quot;id&quot;:&quot;10928&quot;,&quot;name&quot;:&quot;Classified&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Classified</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10929\" title=\"Follow up 35 days\" data-simple-status=\"{&quot;id&quot;:&quot;10929&quot;,&quot;name&quot;:&quot;Follow up 35 days&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Follow up 35 days</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10930\" title=\"First Time Expert\" data-simple-status=\"{&quot;id&quot;:&quot;10930&quot;,&quot;name&quot;:&quot;First Time Expert&quot;,&quot;description&quot;:&quot;Expert downloading a license for the first time&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">First Time Expert</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10931\" title=\"Return Expert\" data-simple-status=\"{&quot;id&quot;:&quot;10931&quot;,&quot;name&quot;:&quot;Return Expert&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Return Expert</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10932\" title=\"Thank You Expert\" data-simple-status=\"{&quot;id&quot;:&quot;10932&quot;,&quot;name&quot;:&quot;Thank You Expert&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Thank You Expert</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10933\" title=\"Big Thank You Expert\" data-simple-status=\"{&quot;id&quot;:&quot;10933&quot;,&quot;name&quot;:&quot;Big Thank You Expert&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Big Thank You Expert</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10934\" title=\"Repeat evaluation license\" data-simple-status=\"{&quot;id&quot;:&quot;10934&quot;,&quot;name&quot;:&quot;Repeat evaluation license&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Repeat evaluation license</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10935\" title=\"Repeat evaluation license reminder\" data-simple-status=\"{&quot;id&quot;:&quot;10935&quot;,&quot;name&quot;:&quot;Repeat evaluation license reminder&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Repeat evaluation license reminder</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10936\" title=\"Multiple Products\" data-simple-status=\"{&quot;id&quot;:&quot;10936&quot;,&quot;name&quot;:&quot;Multiple Products&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Multiple Products</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10937\" title=\"Unclear\" data-simple-status=\"{&quot;id&quot;:&quot;10937&quot;,&quot;name&quot;:&quot;Unclear&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Unclear</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10938\" title=\"Waiting for Feedback\" data-simple-status=\"{&quot;id&quot;:&quot;10938&quot;,&quot;name&quot;:&quot;Waiting for Feedback&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Waiting for Feedback</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10939\" title=\"Need Quote\" data-simple-status=\"{&quot;id&quot;:&quot;10939&quot;,&quot;name&quot;:&quot;Need Quote&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Need Quote</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10940\" title=\"Waiting on Bank\" data-simple-status=\"{&quot;id&quot;:&quot;10940&quot;,&quot;name&quot;:&quot;Waiting on Bank&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Waiting on Bank</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10941\" title=\"Direct contact\" data-simple-status=\"{&quot;id&quot;:&quot;10941&quot;,&quot;name&quot;:&quot;Direct contact&quot;,&quot;description&quot;:&quot;This status is used when the customer comes back to us directly and we don&#39;t want the full workflow to happen or, alternatively, when we have decided for some reason that we want to not go the &#39;usual&#39; workflow route for one ticket.&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Direct contact</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10942\" title=\"Pending\" data-simple-status=\"{&quot;id&quot;:&quot;10942&quot;,&quot;name&quot;:&quot;Pending&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Pending</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10943\" title=\"Registered\" data-simple-status=\"{&quot;id&quot;:&quot;10943&quot;,&quot;name&quot;:&quot;Registered&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Registered</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10944\" title=\"Active\" data-simple-status=\"{&quot;id&quot;:&quot;10944&quot;,&quot;name&quot;:&quot;Active&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Active</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10945\" title=\"Reviewing\" data-simple-status=\"{&quot;id&quot;:&quot;10945&quot;,&quot;name&quot;:&quot;Reviewing&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Reviewing</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10946\" title=\"Reviewed\" data-simple-status=\"{&quot;id&quot;:&quot;10946&quot;,&quot;name&quot;:&quot;Reviewed&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Reviewed</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10947\" title=\"Action\" data-simple-status=\"{&quot;id&quot;:&quot;10947&quot;,&quot;name&quot;:&quot;Action&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Action</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"10951\" title=\"Quote Follow Up\" data-simple-status=\"{&quot;id&quot;:&quot;10951&quot;,&quot;name&quot;:&quot;Quote Follow Up&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Quote Follow Up</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"11024\" title=\"Pre-assessment\" data-simple-status=\"{&quot;id&quot;:&quot;11024&quot;,&quot;name&quot;:&quot;Pre-assessment&quot;,&quot;description&quot;:&quot;Adding expert status, if relevant, and setting repetition count&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Pre-assessment</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"11124\" title=\"Bought\" data-simple-status=\"{&quot;id&quot;:&quot;11124&quot;,&quot;name&quot;:&quot;Bought&quot;,&quot;description&quot;:&quot;Any licence that is a bought licence rather than an evaluation licence. \\nDefinition bought: Commercial, Academic, Community, Open_Source&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Bought</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"11125\" title=\"Broken\" data-simple-status=\"{&quot;id&quot;:&quot;11125&quot;,&quot;name&quot;:&quot;Broken&quot;,&quot;description&quot;:&quot;All issues that are broken for one reason or another&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Broken</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"11126\" title=\"Assessed\" data-simple-status=\"{&quot;id&quot;:&quot;11126&quot;,&quot;name&quot;:&quot;Assessed&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Assessed</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"11127\" title=\"1st email sent\" data-simple-status=\"{&quot;id&quot;:&quot;11127&quot;,&quot;name&quot;:&quot;1st email sent&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">1st email sent</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"11128\" title=\"Manual intervention\" data-simple-status=\"{&quot;id&quot;:&quot;11128&quot;,&quot;name&quot;:&quot;Manual intervention&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Manual intervention</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"11224\" title=\"Kiwibank Future Fx\" data-simple-status=\"{&quot;id&quot;:&quot;11224&quot;,&quot;name&quot;:&quot;Kiwibank Future Fx&quot;,&quot;description&quot;:&quot;Pre-planned payments with Kiwibank with their \\&quot;Future FX\\&quot; scheme&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Kiwibank Future Fx</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"11324\" title=\"2nd email sent\" data-simple-status=\"{&quot;id&quot;:&quot;11324&quot;,&quot;name&quot;:&quot;2nd email sent&quot;,&quot;description&quot;:&quot;One the second email has been sent summit lead issues land here&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">2nd email sent</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"11325\" title=\"3rd email sent\" data-simple-status=\"{&quot;id&quot;:&quot;11325&quot;,&quot;name&quot;:&quot;3rd email sent&quot;,&quot;description&quot;:&quot;Once the 3rd email is sent the issues land in this status&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">3rd email sent</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"11424\" title=\"Past Summit Leads\" data-simple-status=\"{&quot;id&quot;:&quot;11424&quot;,&quot;name&quot;:&quot;Past Summit Leads&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Past Summit Leads</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"11524\" title=\"Cancelled\" data-simple-status=\"{&quot;id&quot;:&quot;11524&quot;,&quot;name&quot;:&quot;Cancelled&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Cancelled</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"11624\" title=\"To Do Next\" data-simple-status=\"{&quot;id&quot;:&quot;11624&quot;,&quot;name&quot;:&quot;To Do Next&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">To Do Next</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/status_generic.gif\" value=\"11724\" title=\"Canceled\" data-simple-status=\"{&quot;id&quot;:&quot;11724&quot;,&quot;name&quot;:&quot;Canceled&quot;,&quot;description&quot;:&quot;This was auto-generated by JIRA Service Desk during workflow import&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/status_generic.gif&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Canceled</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/status_generic.gif\" value=\"11725\" title=\"Escalated\" data-simple-status=\"{&quot;id&quot;:&quot;11725&quot;,&quot;name&quot;:&quot;Escalated&quot;,&quot;description&quot;:&quot;This was auto-generated by JIRA Service Desk during workflow import&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/status_generic.gif&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Escalated</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/status_generic.gif\" value=\"11726\" title=\"Work in progress\" data-simple-status=\"{&quot;id&quot;:&quot;11726&quot;,&quot;name&quot;:&quot;Work in progress&quot;,&quot;description&quot;:&quot;This was auto-generated by JIRA Service Desk during workflow import&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/status_generic.gif&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Work in progress</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"11824\" title=\"Draft\" data-simple-status=\"{&quot;id&quot;:&quot;11824&quot;,&quot;name&quot;:&quot;Draft&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:1,&quot;key&quot;:&quot;undefined&quot;,&quot;colorName&quot;:&quot;medium-gray&quot;}}\">Draft</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"11825\" title=\"Published\" data-simple-status=\"{&quot;id&quot;:&quot;11825&quot;,&quot;name&quot;:&quot;Published&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:1,&quot;key&quot;:&quot;undefined&quot;,&quot;colorName&quot;:&quot;medium-gray&quot;}}\">Published</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"11826\" title=\"Archived\" data-simple-status=\"{&quot;id&quot;:&quot;11826&quot;,&quot;name&quot;:&quot;Archived&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:1,&quot;key&quot;:&quot;undefined&quot;,&quot;colorName&quot;:&quot;medium-gray&quot;}}\">Archived</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"11924\" title=\"Quote Ready\" data-simple-status=\"{&quot;id&quot;:&quot;11924&quot;,&quot;name&quot;:&quot;Quote Ready&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Quote Ready</option>\n <option class=\"imagebacked\" data-icon=\"/jira/images/icons/statuses/generic.png\" value=\"12024\" title=\"With Atlassian\" data-simple-status=\"{&quot;id&quot;:&quot;12024&quot;,&quot;name&quot;:&quot;With Atlassian&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/jira/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">With Atlassian</option>\n </select>\n </div>\n \n","validSearcher":true,"isShown":true}}}

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